General

Bounce Alerts does not offer refunds to any user under any circumstances, and by purchasing a membership to our service, you agree that all payments collected from you are irreversible and you will not attempt to seek a refund via chargebacks, else legal action may be taken against you.
"Burner" Discord accounts are strictly forbidden and all accounts we deem to be "burners" will lose access to the server until the user agrees to swap the membership to their main account.
Membership may be cancelled at any time by contacting one of the admins in the Bounce Alerts Discord server, either "batman#0001" or "danieL#0001". Upon cancellation, recurring billing will be stopped and you will remain a member of the server through your current billing period, however no refunds on previous payments will be issued.
Billing occurs every 30 days following the creation of your subscription.
Bounce Alerts reserves the right to revoke or cancel your recurring membership at any time for any reason, and by purchasing a membership you understand that your privilege to renew your membership is at our discretion.

Non-US members

Bounce Alerts features are tailored for a US audience and you may have little to no use with the information provided if you are outside the US. As such, we no longer accept non-US members (except Canada). If you join from outside the US, your membership be refunded and revoked unless given special permission by the administrators of the group.

Membership Reselling

Some BounceAlerts memberships are eligible for resale only through our authorized partner, BotBroker.
Your membership is eligible for resale if it meets the following conditions:
i. You have completed atleast two full billing cycles of membership (been a member for atleast sixty days)
ii. You have not been a member for over 150 days
iii. You purchased your membership directly from bouncealerts.com during an official restock.
The purpose of this is to allow new members to pass on their spot if they are dissatisfied with the product. If you are found to be or are suspected of purchasing with the sole intention of reselling, or attempt to resell anywhere outside BotBroker, your ability to sell your membership will be revoked permanently, and you may be removed from the Discord entirely as well.
Suspicion of reselling includes, but is not limited to, attempting to list your membership for sale prior to the 60 day restriction. If you are caught attempting to do so, the previously stated action will be taken, and appeals or excuses will not be acknowledged.
Giveaway, F&F, or any other memberships that were not obtained by purchase through the bouncealerts.com website are strictly ineligible for sale and are subject to immediate termination if suspected of attempted resale.

*Exceptions apply as stated here:

i. Memberships and/or licenses purchased by users selected from the Bounce Alerts application form are completely ineligible for resale, and users who are selected may only join from the Discord account they put on the form. Selling your purchase access URL from application form selection is prohibited and memberships purchased by accounts that were not selected from the form will not be honored.
ii. All memberships purchased from restocks hosted in other Discord servers ("groupbuys") are non resellable.
iii. Any memberships purchased through an individual purchase opportunity, including but not limited to: checkout links from the BounceAlerts application form, checkout links from Twitter purchase selection, or otherwise any private purchase opportunity, are non resellable.
iv. Some BounceAlerts restocks may be designated as "non-resellable"; if this is the case, it will be stated when the restock occurs. Memberships purchased from such restocks will not be eligible for resale.
v. Bounce Alerts reserves the right to revoke your ability to sell your membership for any reason at any given time, and by purchasing a membership you acknowledge that your ability to sell your membership can be revoked whether or not your membership purchase falls in the exclusions stated in these terms.